Phone Message Etiquette
September 08, 2004
This blog is one I've had in my mind for quite some time. If you happened to have called Brightspark HQ recently, please don't think this is aimed at you. No, it's just another Brightspark blog on how to make the world a better place...
When leaving a phone message on a landline consider this:
If you are going to ring the mobile number straight away, and you know that person has voice mail on the mobile - don't leave a longwinded message on the landline. Simply say you called, try the mobile, and if the person isn't available leave your message there.
Leaving a message in 2 places doesn't ensure a doubly quick response.
On the subject of phones, it took 25 minutes to cancel call waiting with eircom today. They have a new voice activated call answering system - it's rather amusing actually because it makes the eircom voice almost seem real...while at the same time fulfilling eircom's mission of totally exasperating its customers by not providing the answers we're looking for.